If a customer's loyalty card becomes damaged or is lost, it may be necessary to issue them with a new card. A batch of loyalty cards should be kept separate from the batch activated by GaP staff. These inactive cards can be used as replacement cards. To use an inactive card as a replacement card...
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Open the L-Boss Maintenance screen. |
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Double Click on the Client Number field.
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Navigate to the Customer.
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Click on the OK button. |
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Open the Edit Menu.
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Select the Account Alias option. |
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Click on the Add button.
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Enter the card number you wish to add to the account, following your stores established system of numbering. |
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Click on the OK button. |
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Click on the Close button. |
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Click the Send to Registers (
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Click on the Yes button. |
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Click the OK (and close) (
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) button.
) button.